AT&T Authorized Retailer in McKinney, TX Closed now

Reviews about AT&T Authorized Retailer

• ★ ☆ ☆ ☆ ☆

  May 26, 2020, by James Kallman
  Went in on 5/30/2017 to take advantage of the BOGO they had on the iPhone 7. After having to cancel the first transaction because they could not take a phone in on trade due to a small scratch (even though we had insurance on the phone & offered to replace the screen). The Presidents line got involved to make the trade happen so we ended up going back later that day to get the 2 phones. Our first bill shows up and it is over $900 off. When we called ATT about it they found that we were charged for 3 phone, not 2. Then a second bill showed up for early termination of a line we never opened or received a phone for $415.87. The only resolution is to return to the store and have them try to find the phone we never received to return it. Great work ATT Store & Great work ATT Wireless!! Stay away from this store as this situation has wasted several hours of my time with no resolve.
• ★ ★ ★ ★ ★

  July 05, 2019, by Oguz Yurttas
  Gentleman who served us was very nice. He took his time to explain all options and plans. We had very nice experience with change of plan and purchase of a new iPhone.